Cognizant's Strategic Focus on AI and Agentic AI as a Double Engine Transformation
Cognizant emphasizes AI-led opportunities as a core strategic focus, describing AI as a 'double engine transformation' for clients in productivity and innovation.
The company has laid out a 3-Vector AI strategy: hyper-productivity (Vector 1), industrializing AI (Vector 2), and agentifying the enterprise (Vector 3).
In Q2, AI projects in experimentation have gained momentum, with over 2,500 early GenAI client engagements, up from 1,400 in Q1.
Cognizant's AI research labs have accelerated the industrialization of agent-based systems, backed by 59 U.S. patents.
The company is actively helping clients scale AI adoption, with 97% of a key client base adopting AI, and 56% scaling GenAI.
Strategic initiatives include launching Cognizant Agent Foundry, Vibe Coding Week, and Cognizant AI Training Data Services, to embed AI into enterprise workflows and software development.
Management emphasizes that AI is transforming enterprise landscapes, with a focus on building IP on the edge, including small language models and tooling for AI deployment.
The number of AI native customers is growing significantly, with over a dozen spending over $1 million annually and more than 80 spending over $100,000.
AI native cohort contributed 10 points of YoY revenue growth in Q2, up from 6 points last quarter and 2 points a year ago.
Management views AI as a long-term secular growth driver, with hundreds of customers in this cohort and rising interest in next-gen AI observability and analysis.
The company sees AI as a tailwind due to increased cloud consumption and is expanding AI integrations, GPU monitoring, LLM observability, and AI agent monitoring.
Datadog launched Bits AI security and noise, fully autonomous AI agents, and AI voice incident response, emphasizing their focus on AI-driven automation.
Management expects AI to introduce new complexity and observability challenges, which their products aim to address, including GPU and LLM monitoring.
The growth in AI native customers is seen as an indicator of broader AI adoption across industries, with the company preparing for a future where AI workloads are more prevalent.
Gartner emphasizes AI as the highest demand area, with rollout of AskGartner, an AI-powered insights tool, expected to be completed for all licensed users by year-end.
AI is also used internally, with over 50 applications to improve associate productivity and effectiveness.
Management views AI as a key to reaccelerating growth and improving operational efficiency, with early promising results but long-term impact still uncertain.
Introduction of Procore Helix and AI-Driven Platform Innovations
Procore launched Procore Helix, an AI intelligence layer featuring Assist (formerly CoPilot), Agent Builder for custom workflow agents, and Developer Studio for cross-platform agent integration.
Out-of-the-box AI agents like daily log accountability and RFI agents are in limited release for large customers.
Management emphasized that these innovations are transforming workflows and positioning Procore at the forefront of construction industry digitalization.
Insight's Recognition as a Visionary in Generative AI Consulting by Gartner
Insight was named a visionary in Gartner's inaugural innovation guide for generative AI consulting and implementation services, highlighting its emerging strength as an AI-first solutions integrator.
This recognition underscores the company's innovation-first mindset and strategic focus on AI, positioning it as a leader in the rapidly evolving generative AI space.
Extreme Platform 1 became generally available, marking a milestone as the first conversational multimodal AI-powered networking platform in the industry.
Early customer feedback is positive, with West Suffolk NHS in the UK migrating in just 47 minutes, highlighting rapid deployment and operational efficiency.
The platform automates tasks, breaks down silos between networking and security, and offers industry-leading features like subsecond convergence, micro segmentation, and a customizable AI dashboard.
Industry analysts recognize the platform as 'at the leading edge' in AI for networking, emphasizing its sophistication and market relevance.
Customers see the platform as a way to simplify planning, deployment, and troubleshooting, reducing downtime and increasing ROI.
The platform's multimodal AI agents are expected to become integral members of IT teams, enhancing network management and security.