Privacy Policy

Last Updated: May 7th 2024

At Dafinchi, we prioritize the protection of your privacy and the security of your Personal Data. This Privacy Policy outlines our practices regarding the collection, usage, disclosure, and protection of the Personal Data you provide while accessing or utilizing our financial analysis platform and related services.

We understand the importance of safeguarding your privacy and are dedicated to maintaining the confidentiality and integrity of the information you entrust to us. This Privacy Policy aims to inform you about how we handle your Personal Data, ensuring transparency and clarity regarding our data processing practices.

As the user of Dafinchi's services, you are deemed to be the controller of the data being processed, and Dafinchi.ai acts as the processor, processing the data strictly in accordance with your instructions and on your behalf.

As a financial analysis platform, Dafinchi operates within the United States and is governed by applicable US privacy laws and regulations. Our commitment to privacy extends to all users of our Services, regardless of their geographical location.

1. Who We Are

Company

Dafinchi.ai

Controller of User Data

As the operator of Dafinchi, Dafinchi acts as the data controller for the Personal Data you provide while using our platform. This includes information collected when you access our website, interact directly with us, create an account, or utilize our Services. As the data controller, Dafinchi determines the purposes and means of processing your Personal Data, ensuring compliance with our Privacy Policy.

Processor of Customer Data

While using Dafinchi, you may submit Customer Data for analysis and processing. In this context, you, the user, are considered the data controller of the Customer Data you provide. Dafinchi acts as the data processor, handling this Customer Data on your behalf. We process such data in accordance with our Data Processing Addendum, which outlines the terms and conditions governing the processing of Customer Data.

Changes to this Privacy Policy and Your Duty to Inform Us of Changes

We regularly review and update our Privacy Policy to ensure its accuracy and relevance. Any changes or updates to the Privacy Policy will be reflected in the latest version, dated accordingly. It is essential for users to stay informed about any modifications to the Privacy Policy. We encourage you to check our website regularly for updates and to notify us of any changes to your Personal Data during your interaction with Dafinchi.

Third-Party Links (if any)

While using Dafinchi, you may encounter links to third-party websites, plug-ins, or applications. These links are provided for your convenience and may allow third parties to collect or share data about you. It's important to note that we do not control these third-party websites and cannot be held responsible for their privacy practices. We advise users to review the privacy policies of any third-party websites they visit while using Dafinchi.

2. The Data We Collect About You

Personal data, also known as personal information, refers to any information that can identify an individual. At Dafinchi, we are committed to protecting your privacy and safeguarding your personal data. We collect, use, store, and transfer various types of personal data, which we have categorized as follows:

Identity Data: This includes your name, username, and profile picture, which are essential for providing personalized services and user identification within Dafinchi.
Contact Data: Your billing address, email address, and telephone number are collected to facilitate communication with you regarding your account, services, and transactions.
Financial Data: For payment processing and verification purposes, we collect the last four digits of your credit card. This information is crucial for completing transactions and ensuring secure financial transactions within Dafinchi.
Transaction Data: Details about payments made to and from you, as well as other transactional information related to services purchased from Dafinchi, are collected for record-keeping and accounting purposes.
Technical Data: Information such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology details from the devices you use to access Dafinchi are collected to enhance user experience, ensure security, and troubleshoot technical issues.
Profile Data: This includes your login details, purchase history, orders made, interests, preferences, feedback, and survey responses. Profile data helps us tailor our services to your preferences, improve user experience, and provide personalized recommendations.
Usage Data: Information about how you use Dafinchi and its services, including the features accessed and the frequency of use, is collected to analyze user behavior, optimize our platform, and improve service offerings.
Marketing and Communications Data: Your preferences regarding marketing communications from us and our third-party partners, as well as your communication preferences, are collected to personalize marketing efforts and improve communication with you.

We also collect, use, and share Aggregated Data, such as statistical or demographic data, for various purposes. Aggregated Data does not directly or indirectly reveal your identity but may be derived from your personal data. We ensure that Aggregated Data is used in compliance with our Privacy Policy.

At Dafinchi, we do not collect any Special Categories of Personal Data about you, such as information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, or genetic and biometric data. Similarly, we do not collect information about criminal convictions and offenses.

Failure to provide Personal Data as required may impact our ability to provide you with our services. If you do not want us to process your Personal Data as outlined in this Privacy Policy, you should refrain from using Dafinchi and its services.

3. How is Your Personal Data Collected?

At Dafinchi, we employ various methods to collect data from and about you, ensuring transparency and compliance with privacy standards. These methods include:

Direct Interactions

You may provide us with your Identity, Contact, and Financial Data through direct interactions, such as filling in forms or corresponding with us via post, phone, email, or other means. This includes Personal Data you furnish when you:

Apply for or subscribe to our Services.
Create an account on our Website.
Request marketing materials to be sent to you.
Participate in competitions, promotions, or surveys.
Provide feedback or contact us for assistance.

Automated Technologies or Interactions

When you interact with our Website and Services, we employ automated technologies to collect Technical Data regarding your equipment, browsing actions, and patterns. This Personal Data is gathered through the use of cookies and similar technologies. For further details, please refer to our Cookie Policy.

Third Parties or Publicly Available Sources

We may also receive Personal Data about you from various third parties or publicly available sources, as outlined below: Identity Data and Profile Data may be obtained when you log in using your Google account, enabling seamless authentication and access to Dafinchi's services. Contact, Financial, and Transaction Data may be received from providers of technical payment and delivery services. For more information on how such third parties handle your data, please refer to their respective privacy policies.

4. How We Use Your Information

We use the information and data collected about you or provided by you, including any personal information, in the following ways:

Determining eligibility for Client, Administrator, or User status.
Licensing software and providing financial analysis services.
Providing information, products, or services upon request.
Fulfilling purposes for which information was provided.
Carrying out obligations, enforcing rights, and complying with legal requirements.
Notifying about changes to services and conducting marketing activities.
Improving, promoting, and developing services.
Providing user support, communication, and troubleshooting.
Detecting and preventing abuse, fraud, and illegal activity.
Allowing participation in interactive features of the services.
Enforcing terms, conditions, and policies.
Facilitating payment transactions.
Using information for other purposes with consent.

5. Disclosure of Your Information

We may aggregate and anonymize your data for analytics purposes without disclosing personal information. However, we may disclose personal information collected or provided by you in the following circumstances:

To our subsidiaries and affiliates.
In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, or other sale of some or all of Dafinchi's assets. This ensures continuity of service for users and customers under new ownership.
We may engage external parties to support our business operations, such as analytics providers, cloud services, and payment processors. These entities are bound by confidentiality agreements to safeguard personal information and use it only for the intended purposes outlined in this privacy policy.
Personal information may be disclosed to fulfill the specific purpose for which it was provided by you, ensuring that your expectations and requirements are met.
Any additional purposes for which personal information is disclosed will be communicated to you at the time of collection, maintaining transparency and accountability in data handling practices.
We will obtain your explicit consent before disclosing personal information for any purpose not covered by this privacy policy, ensuring that you have control over how your information is shared.
If required by law, court order, or regulatory request, we may disclose personal information to ensure compliance with legal obligations and regulatory requirements.
In situations where disclosure is necessary to protect the rights, property, or safety of Dafinchi, our users, or others, we may disclose personal information as appropriate to mitigate risks and safeguard interests.

6. Transferring Your Personal Information

We may transfer the personal information we collect or that you provide in accordance with this Privacy Policy to contractors, service providers, and other third parties who assist in supporting our business operations. These entities are contractually obligated to maintain the confidentiality of personal information, use it solely for the purposes outlined by Dafinchi, and adhere to the same standards of data protection as outlined in this Privacy Policy.

International Transfers: Your personal information may be processed, stored, and transferred to foreign countries that may have different privacy laws compared to those in the US. These laws may not provide the same level of comprehensive protection as US law. Consequently, governmental, judicial, law enforcement, or regulatory authorities in these foreign countries may have access to your personal information under their respective legal frameworks. If you have any concerns or require further information regarding our policies concerning service providers located outside of the US, you are encouraged to contact us.
Consent: By submitting your personal information or engaging with our services, you consent to the transfer, storage, and processing of your personal information as described in this section. This acknowledgment indicates your acceptance of the potential transfer of your personal information to foreign jurisdictions and the associated implications for data protection and privacy.

7. Choices About How We Use and Disclose Your Information

At Dafinchi, we value your preferences and strive to offer you control over the personal information you provide to us. To empower you in managing your information, we've implemented the following mechanisms:

Tracking Technologies and Advertising: When utilizing the Dafinchi Website or Services, you have the option to configure your browser settings to reject some or all browser cookies or to receive alerts when cookies are being transmitted. It's important to note that disabling or refusing cookies may impact the accessibility or functionality of certain parts of our Services.
Deleting Your Content and Account: You maintain control over your profile information and content. By signing into the Services, you can access and edit most of your profile details, and if you wish, you have the option to delete your entire account. Upon termination of your Client or User accounts, we will deactivate them; however, we may retain your information and data for a specific period, consistent with our practices outlined in this Privacy Policy.

If you desire to delete your personal data, simply reach out to us at contact@dafinchi.ai with a request to delete your account. We are dedicated to honoring your privacy preferences and will promptly process your request.
Promotional Offers from Dafinchi: If you've previously opted in to receive promotional emails from us but no longer wish to receive such communications, you can opt-out by indicating your preference on the relevant form where you provide your personal information or by contacting us at contact@dafinchi.ai to request removal from our promotional mailing list. Additionally, if you've received a promotional email from us, you can unsubscribe by clicking the provided unsubscribe link.

8. Data Security

We prioritize the security of your information and data. We employ various technical and organizational measures, including advanced security technologies, to protect the data you entrust to us. While we continuously enhance our security protocols, it's important to note that absolute security cannot be guaranteed due to factors beyond our control, such as unauthorized access or hardware failures. In the event of any suspected security breaches, we promptly investigate and take necessary actions to address them.

9. Data Retention

We are committed to retaining your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise permitted or required by applicable law. This includes satisfying legal, accounting, or reporting requirements. Depending on the circumstances, we may anonymize your personal data to disassociate it from you. We reserve the right to utilize anonymized and de-identified data for legitimate business purposes without further notice or consent.

To determine the appropriate retention period for your personal data, we consider various factors, including the nature and sensitivity of the data, potential risks of unauthorized use or disclosure, purposes of processing, and applicable legal requirements. Additionally, in cases of complaints or potential litigation, we may retain your personal data for an extended period.

In some instances, we may anonymize your personal data for research or statistical purposes, allowing us to use it indefinitely without notifying you further.

10. Accessing and Correcting Your Personal Information

Ensuring the accuracy and currency of your personal information is vital to us. If any of your personal information changes, please inform us promptly. Under the law, you have the right to request access to and correction of the personal information we hold about you.

To review, verify, correct, or withdraw consent to the use of your personal information, you can email us at contact@dafinchi.ai. We aim to accommodate your requests promptly. However, certain legal requirements or restrictions may prevent us from making changes if doing so would violate the law or cause inaccuracies.

To process your request, we may need specific information to confirm your identity and rights. In some cases, applicable law may allow or require us to refuse access to certain personal information, such as information protected by privilege or involved in legal disputes.

If we cannot provide access to your personal information, we will explain the reasons why, within the boundaries of legal or regulatory restrictions. Exceptions to providing access may include information protected by solicitor-client privilege, part of a dispute resolution process, or prohibitively expensive to provide.

If you have concerns about our response or wish to further correct information, please contact our Privacy Team at contact@dafinchi.ai.

No Fee Usually Required: Accessing your Personal Data or exercising any of your rights regarding it typically does not incur a fee. However, if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee. Alternatively, we may refuse to comply with your request under these circumstances.

What We May Need from You: To confirm your identity and ensure your right to access your Personal Data or exercise your other rights, we may need specific information from you. This is a security measure to prevent the disclosure of Personal Data to unauthorized individuals. We may also reach out to you for further information to expedite our response.

Time Limit to Respond: We strive to respond to all legitimate requests within one month. However, if your request is particularly complex or if you've made multiple requests, it may take longer. In such cases, we'll notify you and provide updates on our progress.

11. Changes to Our Privacy Policy

Dafinchi.ai may update this Privacy Policy periodically. Any use of the Information and Data collected is subject to the Privacy Policy in effect at the time of usage. In the event of significant changes in how we utilize your Information or Data, we will:

Post a notice on the Dafinchi.ai platform, accessible to Clients and Users.
Send an email to the address associated with your Client or User account.

Clients and Users of Dafinchi.ai are obligated by any modifications to the Privacy Policy upon using the platform subsequent to the posting of such changes.

12. Contact Information and Challenging Compliance

We welcome your questions, comments, and requests regarding this Privacy Policy and our privacy practices. Please contact us at contact@dafinchi.ai