Current Remaining Performance Obligations (RPO) ended at approximately $23.9 billion, representing 25.5% year-over-year constant currency growth.
Free cash flow margin was 16.5%, up 3% year-over-year, with a strong balance sheet including $10.8 billion in cash and investments.
Operating margin was 29.5%, over 2.5 points above guidance, driven by top line outperformance and AI operational efficiencies.
Renewal rate remained robust at 98%, underscoring ServiceNow's strategic importance as an AI platform for business transformation.
ServiceNow reported Q2 subscription revenues of $3.113 billion, growing 21.5% year-over-year in constant currency, beating guidance by 200 basis points.
Strong growth was seen across industries, notably transportation and logistics (100%+ growth), technology, media and telecom (70%+ growth), retail and hospitality, and energy & utilities (50%+ growth).
The company closed 89 deals greater than $1 million in net new ACV, including 11 deals over $5 million, with 528 customers generating over $5 million in ACV.
DXC's Strategic Focus on AI and Generative AI Leadership Recognition
DXC is investing in talent, training over 50,000 GenAI-enabled engineers, and achieving AI readiness across 92% of technical teams.
Recognized by Gartner as an Emerging Leader in the Generative AI Market Quadrant, reflecting strong AI capabilities and strategic vision.
AI is integrated into core business processes, customer interactions, and internal operations, with examples including document automation, virtual assistance, and security threat intelligence.
AI solutions are seen as additive, not disruptive, with a focus on scalable, highly replicable frameworks that leverage industry knowledge and data readiness.
AI Momentum and Enterprise Adoption Accelerates Significantly
Enterprise AI bookings more than tripled year-over-year in Q2, with net new AI bookings doubling and installed base AI bookings quadrupling.
AI now represents over 20% of Enterprise ACV bookings, up from 10% of subscription revenue, indicating rapid growth and increasing market penetration.
Customers are achieving substantial ROI, including 80% reduction in abandonment rate and 50%+ increase in containment rate, demonstrating tangible value.
The move away from bulk hardware sales is part of a broader effort to align revenue with customer buying cycles, which should benefit revenue predictability starting in 2026.
This transition has caused a temporary decline in hardware margins but is expected to improve overall margin profile as SaaS and recurring revenues grow.
The company booked over 24,000 new units in Q2, the highest in over a year, indicating early positive traction from the new sales approach.