Cash and equivalents totaled $92 million at quarter end, down $17 million from Q1 due to working capital investments and $7 million in capital expenditures.
Charges of $5.7 million were recorded between Q1 and Q2 for exit costs related to personnel, fixed assets, and facilities as part of global operations consolidation.
Net interest expense was $1.6 million, aligned with expectations.
Non-GAAP net income tax expense was $3.2 million, higher than forecast due to acceleration of the Pillar Two tax into Q2, impacting EPS by $0.07.
Operating expenses were roughly flat to Q1 at $23.8 million, resulting in operating income of $6.1 million for Q2.
Q2 gross margin was 12.5%, a slight increase of 10 basis points from Q1 but at the low end of expectations due to hiring challenges limiting machine component output.
Reported EPS for Q2 was $0.03 per share.
Second quarter revenues were $240.3 million, at the upper end of guidance, up 18% year-over-year but 2% lower than Q1.
Total debt was $126 million with a net debt coverage ratio of 1.5x, well below covenant thresholds.
Current Remaining Performance Obligations (RPO) ended at approximately $23.9 billion, representing 25.5% year-over-year constant currency growth.
Free cash flow margin was 16.5%, up 3% year-over-year, with a strong balance sheet including $10.8 billion in cash and investments.
Operating margin was 29.5%, over 2.5 points above guidance, driven by top line outperformance and AI operational efficiencies.
Renewal rate remained robust at 98%, underscoring ServiceNow's strategic importance as an AI platform for business transformation.
ServiceNow reported Q2 subscription revenues of $3.113 billion, growing 21.5% year-over-year in constant currency, beating guidance by 200 basis points.
Strong growth was seen across industries, notably transportation and logistics (100%+ growth), technology, media and telecom (70%+ growth), retail and hospitality, and energy & utilities (50%+ growth).
The company closed 89 deals greater than $1 million in net new ACV, including 11 deals over $5 million, with 528 customers generating over $5 million in ACV.