CrowdStrike Holdings, Inc.

Use of Artificial Intelligence in Cybersecurity Use Cases

• Pioneering AI: CrowdStrike has led the charge in using AI for security, specifically through their on-sensor model and the Threat Graph. This innovation allows for both proactive threat detection and enhanced response capabilities.

• Charlotte AI: A significant advancements in AI integration is the development of Charlotte AI, which improves Security Operations Center (SOC) analyst workflows. Charlotte AI goes beyond traditional AI applications, automating tasks that were previously labor-intensive, such as detection triage and situational reporting. For instance, a process that took four days can now be completed in one hour due to this automation.

• AI for Security & Security for AI: CrowdStrike emphasizes dualistic capabilities:

  • AI for Security: This encompasses various offerings, including custom services for AI security, penetration testing of AI models, and risk assessment for Generative AI (GenAI) applications.
  • Security for AI: Protecting AI systems from vulnerabilities like data leakage and adversarial attacks, particularly as organizations increasingly adopt AI tools.

• Integration Across Services: The Falcon platform integrates multiple AI-driven services, such as:

  • AI-powered Cloud Security: Enhancements from acquisitions like Adaptive Shield complement CrowdStrike's core offerings, providing comprehensive coverage of cloud security and reinforcing AI risk management.
  • Next-Gen SIEM: AI capabilities within the Next-Gen Security Information and Event Management (SIEM) are notable for features like AI-generated parsers and automated workflows, increasing efficiency and accuracy.

• Customer Implementation: The effective implementation of AI technologies has led to substantial growth and retention metrics:

  • High dollar-based net retention rates of 115% indicate strong customer loyalty, driven by the desire for comprehensive protection and the efficiency gains provided by CrowdStrike’s offerings.

• Market Impact: CrowdStrike’s continuous evolution and innovation in AI-driven cybersecurity are setting the company apart as a leader, expanding their market share and solidifying relationships with major customers, including Fortune 500 companies.

Conclusion

CrowdStrike's application of AI across various cybersecurity services not only enhances their operational capabilities but also addresses critical security challenges posed by the growing adoption of advanced technologies like GenAI. This robust AI strategy positions CrowdStrike as a formidable player in the cybersecurity landscape.