Salesforce FY26 Q4 Earnings: FY27 ARR Forecast for Agentforce vs Data 360

Analysis of FY27 ARR Contribution from Agentforce versus Data 360 for Salesforce, Inc.

Based on the fiscal 2026 Q4 earnings transcript for Salesforce, Inc. (CRM), the key points and quantitative data relevant to the FY27 ARR (Annual Recurring Revenue) contribution expectations from Agentforce and Data 360 are as follows:

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Current ARR Status (FY26 End):

• Combined ARR for Agentforce and Data 360 (inclusive of Informatica Cloud ARR): $2.9 billion
  • This represents over 200% year-over-year growth.
• Informatica Cloud ARR contribution: $1.1 billion
• Agentforce ARR contribution: Approximately $800 million, growing at 169% year-over-year.
• Data 360 implied ARR (including Informatica but excluding Agentforce) can be roughly inferred as the balance of the $2.9 billion less the Agentforce $800 million ARR (and less $1.1 billion Informatica), but exact standalone Data 360 ARR aside from Informatica is not explicitly referenced.

Source: Management commentary highlighting strong Agentforce and Data 360 ARR including Informatica contribution in FY26 ¹²³

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Growth Momentum and FY27 Outlook:

• For FY27, Salesforce is guiding revenue growth of approximately 10% to 11% nominal and constant currency, fueled notably by continued momentum in Agentforce and Data 360.
• Subscription and support growth is expected slightly under 12% YoY or approximately 11% YoY in constant currency, driven by these two areas among others.
• Agentforce bookings for premium SKUs are described as having nearly tripled quarter-over-quarter, and the consumption flywheel is accelerating with over 60% of Agentforce and Data 360 bookings coming from existing customer expansions.
• The sales team capacity has been significantly increased (~15-17% more ramped AEs entering FY27 than a year ago), supporting the anticipated growth in both Agentforce and Data 360 adoption.
• The company is making targeted investments in infrastructure, AE capacity, and scaling FTEs, expected partly funded by operational efficiencies, aimed specifically at supporting Agentforce adoption and broader platform growth.
• Management expresses confidence that net new Annualized Order Value (AOV) growth will significantly outpace existing AOV growth in H1 FY27, translating to overall revenue reacceleration in H2 FY27.
• The FY30 revenue target was upgraded to $63 billion from $60 billion, reflecting confidence in strong long-term durable growth driven in part by Agentforce and Data 360.

Source: FY27 revenue guidance, FY30 framework update, bookings commentary ⁴⁵⁶⁷³⁸

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Quantification of FY27 ARR Contribution:

• Starting point FY26 Agentforce ARR is approximately $800 million, growing 169% YoY, indicating a strong growth trajectory.
• The combined Agentforce and Data 360 ARR (with Informatica inclusion) is $2.9 billion. Informatica accounted for $1.1 billion of this.
• Thus, direct Data 360 ARR (excluding Informatica) can be approximated as $2.9B - $1.1B - $0.8B = $1.0 billion (approximate estimate).
• Given Agentforce’s strong quarter-over-quarter premium SKU booking growth (tripled Q4 over Q3), and the statement that bookings for Agentforce and Data 360 are continuing with momentum, it is reasonable to expect Agentforce ARR to exceed $1.3 billion by end of FY27, presuming a continued high double-digit growth rate but less than FY26's 169% due to scaling.
• Data 360 ARR (exclusive of Informatica) should also see growth, though no explicit growth rate is provided for Data 360 alone. Assuming it grows in line with Salesforce’s overall SaaS ARR (targeting about 11% subscription/support revenue growth overall in FY27), an increment from about $1.0 billion to approximately $1.1 billion to $1.2 billion ARR for Data 360 (excluding Informatica) is a reasonable base case.

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Summary Table of ARR Contributions (Approximate)

Sources: ¹⁴²⁷³

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Additional Considerations

• Salesforce is actively monetizing AI through multiple avenues in Agentforce including: upgrades to premium SKUs embedding AI, consumption-based Flex Credits for AI agentic use cases and seat add-ons, which accelerate ARR expansion on Agentforce more than traditional subscription-based SaaS.
• Agentforce is described as the "#1 product that we sell now" with 120+ AELAs sold in Q4 alone and 8 of the top 10 deals including AELA commitments, indicating potentially faster monetization velocity versus Data 360 which is a foundational data management and orchestration platform.
• Data 360’s role is critical for integrating and harmonizing data across platforms feeding into agent functionality, suggesting continued steady adoption but likely lower ARR velocity than Agentforce in the near term.

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Conclusion

• Agentforce ARR contribution to FY27 is expected to grow substantially, from $800 million to an estimated $1.3 billion or more, driven by rapid adoption of premium SKUs and new bookings.
• Data 360 ARR (excluding Informatica) is likely to grow moderately from roughly $1.0 billion to between $1.1 and $1.2 billion as Data 360 adoption and integration expands.
• Together, these two segments (inclusive of Informatica at $1.1 billion ARR) are expected to exceed approximately $3.6 billion ARR by the end of FY27, representing a powerful growth engine in Salesforce’s evolving Agentic Enterprise strategy.

This forecast aligns with management commentary emphasizing strong second-half revenue reacceleration and the incremental impact of continued investments in sales capacity and product innovation.

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References:
¹,⁴,⁵,⁶,²,⁷,³,⁸ (All inline citations refer to the provided Salesforce FY26 Q4 Earnings transcript excerpts.)