- Northern Trust has embedded AI in more than 150 use cases across the organization, generating measurable efficiency improvements.
- Early investments in AI, including providing all employees with access to Copilot, are already saving tens of thousands of hours and enabling higher-value work.
- AI is accelerating productivity, driving cost efficiencies, and unlocking capacity for reinvestment in growth initiatives.
- Management expects AI-driven efficiencies to further enhance operational resilience and support the company's disciplined expense management.
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- Remitly is investing in AI, stablecoins, and new product features like bulk payouts, recurring payments, and vertical-specific onboarding to expand its platform capabilities.
- Technology and development expenses grew 15% YoY, with over 93% of transactions disbursed in under NR and 97% completed without support contact, demonstrating operational excellence.
- The company emphasizes disciplined investment in innovation while maintaining efficiency, with a focus on long-term growth and customer trust.
- Goldman Sachs announced the launch of One Goldman Sachs 3.0, a new operating model driven by AI, aiming to enhance efficiency and capacity for growth.
- The firm plans to measure progress through goals like client experience, profitability, productivity, resilience, employee experience, and risk management.
- AI-driven process reengineering will focus on front-to-back work streams such as sales enablement, client onboarding, lending, regulatory reporting, and vendor management.
- This initiative is a multi-year effort designed to automate and scale operations, reflecting a proactive approach to technological transformation.
- Management emphasized that this transformation is not due to revenue issues but a strategic move to automate and invest more in growth.
- The firm sees this as an opportunity to improve productivity and create a framework for organizational understanding and accountability.
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