- AI leasing application pilots have reduced application completion time by over 50%
- Full deployment of AI delinquency management system expected by end of year
- Automation initiatives aim to improve customer satisfaction and operational efficiency
- Expansion of AI use in capital allocation and back-office functions to lower costs and improve decision-making
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- Management highlighted positive inflection in new customer rate growth for the first time since March 2022.
- Occupancy remained high at 94.6%, with a 50 basis point increase year-over-year in July.
- Progress in revenue growth is gradual, with expectations of acceleration in the second half, especially in Q4.
- Demand indicators such as rental volume and customer behavior remain positive, despite softer-than-expected revenue growth.
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