Impact of Megatrends on Client Strategies and Business Environment
Clients face interconnected megatrends of trade, technology, weather, and workforce, which are intensifying and creating complex operating environments.
Recent developments include US tax legislation, global tariff shifts, severe weather events, and AI workforce impacts, reinforcing the need for adaptive risk management strategies.
Return to Industry-Aligned Segment Names for Clarity
Voya is reverting to previous segment names: 'retirement' and 'employee benefits' instead of 'wealth solutions' and 'health solutions' to better reflect current services.
Management emphasizes that these names align with industry standards and improve clarity for stakeholders.