- Management emphasized the importance of operational excellence supported by in-house technology, including AI, to improve resident experience and leasing efficiency.
- AI implementation has enhanced leasing processes, providing 24/7 resident inquiries and freeing up staff for more personalized service.
- Future plans include expanding AI applications into resident communication and maintenance, indicating a strategic move towards tech-driven operational improvements.
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- The lease of 466,000 square feet is the largest in Alexandria's history, signifying strong sector resilience.
- This lease underscores the company's brand trust, product quality, and long-term client commitment.
- Management emphasized the importance of trust and long-term relationships with high-credit tenants.